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Mercure Warszawa Centrum Hotel, Warsaw

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From85US$ /night
Check-in
30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

48-54 Zlota Street, Warsaw, Poland, 00-120

Mercure Warszawa Centrum is situated in the vibrant heart of Warsaw, making it an ideal choice for both business and leisure travelers. The hotel is conveniently located near the Palace of Culture and Science and the Złote Tarasy shopping center. With close proximity to major transportation hubs, guests can easily explore the city's rich cultural offerings. Its contemporary design and luxurious amenities contribute to a comfortable stay.

Location

Mercure Warszawa Centrum is located just a short walk from Warsaw's key attractions, including the historic Old Town and the Royal Route. Its strategic position near the Warszawa Centralna train station and tram lines provides easy access to other parts of the city. The area features shopping boutiques, dining venues, and entertainment options, allowing guests to fully immerse themselves in the local culture.

Rooms

The hotel features 338 spacious, air-conditioned rooms designed for comfort and modern convenience. Each room includes a private bathroom with a bathtub or shower, tea and coffee-making facilities, and a safety deposit box. Guests can enjoy amenities such as 24-hour room service and free WiFi throughout the property. Select rooms offer scenic views of local landmarks, including the Vistula River and the Unia Plaza skyscrapers.

Eat & Drink

The Winestone Restaurant serves an array of dishes on stone plates, enhancing the dining experience with a rich selection of wines. A buffet breakfast is available in the Brasserie Restaurant, offering both hot and cold meals to start the day. Additional dining facilities include a café and bar, catering to various tastes and preferences. Business lunches can be arranged to accommodate working guests.

Leisure & Business

Guests can enjoy recreational options including a fitness center, sauna, hot tub, and tennis courts. The hotel also boasts 11 conference rooms with modern multimedia technology, suitable for meetings and events. Business travelers can access a 24-hour business center equipped with essential services. Customized benefits can be unlocked through the ALL – Accor Live Limitless loyalty program.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
City view
Heating
Bathtub
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Standard Twin Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
City view
Heating
Bathtub
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Comfort Twin Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
Bathtub
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Warsaw2700 ft
Airports
Warsaw Frederic Chopin (WAW) 5.3 mi
Warsaw Modlin (WMI) 24.5 mi
Train
Warsaw Central Railway Station1000 ft
Warszawa Główna1000 ft
Metro stations
Rondo ONZ1400 ft
Centrum2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area
  • Spa lounge
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

48-54 Zlota Street, Warsaw, Poland, 00-120
Map view
street view
48-54 Zlota Street, Warsaw, Poland, 00-120
Nearby
Mall
Zlote Tarasy Shopping Center
1200 ft
plac Defilad 1
Muranow walk
1400 ft
Restaurants
So Coffee
400 ft
Zlota 59
North Fish
300 ft
ul. Zlota 59 Złote Tarasy
NOVU Kuchnia & Bar
400 ft
Sienna 39 w budynku Warsaw Tower
Hana Sushi Zlote Tarasy
1400 ft
ul. Zlota 59 00-120 Warszawa
Restauracja Nasze Miejsce
800 ft
ul. Jana Pawla II 12

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great location
Expensive hotel taxi service
Disturbance from light at night
7.6/10
Very good
Rooms
7.8
Location
9.3
Service
7.5
Dining
7.1
Guest reviews
7.6/10
based on 18 reviews
8.5
8.5/10based on 6641 reviews
John
United Kingdom, April  2024
7.2/10

I was pleased with the hotel's location, close to major transportation hubs and a shopping mall. The rooms weren't quite up to a 4-star standard and lacked proper cleaning. The street noise on the high floor was bothersome, but the staff was friendly and helpful.

Rooms
5.0
The rooms were not up to a 4-star standard and needed better cleaning. The street noise on the high floor was quite loud.
Service
8.0
The staff was lovely and compensated for our patience with an extra restaurant discount. They were helpful and friendly.
Location
9.0
The hotel's location was excellent, right next to major transportation hubs and a shopping mall.
Dining
7.0
The dining experience was good but quite busy with a lot of guests.
Facilities
The hotel offered various services like room service, car hire, and tour assistance.
George
United Kingdom, March  2024
7.4/10

The hotel offers average but nice rooms, albeit a bit overpriced. However, the rooms were uncomfortably hot with noise issues from teenage guests, affecting sleep quality. The staff provides professional and friendly service, although there's a hint of inflexibility. The location is convenient, next to a major shopping center and close to the city center. Dining options are varied but come at a high price. Overall, a decent stay with a few drawbacks.

Rooms
6.0
The rooms were average but nice, though overpriced and uncomfortably hot with noise issues affecting sleep quality.
Service
8.0
The staff was very professional and friendly, with a hint of inflexibility in policy adherence.
Location
9.0
The hotel is conveniently located next to a major shopping center and close to the city center.
Dining
7.0
Dining options are varied but come at a high price.
Facilities
7.0
Facilities offer the basics necessary for a comfortable stay.
A.
United States of America, February  2024
7.6/10

My stay at the hotel was a mix of quiet comfort with a downside of noisy disturbances throughout the night. The rooms were clean, quiet, and comfortable, providing a peaceful retreat, but unfortunately, the hotel was not spared of loud disruptions caused by noisy guests. The hotel's location was a standout feature, conveniently situated near major attractions, making it easy to explore Warsaw. However, the dining experience could use improvement in terms of price and noise levels.

Rooms
8.0
I found the rooms to be comfortable and quiet, offering a clean and peaceful environment to relax.
Service
7.0
The service was professional and polite, enhancing my overall experience. However, I wished for more cooperation and hospitality from the staff, especially regarding certain services' pricing.
Location
9.0
The hotel's location was excellent, being right next to a major shopping center and the train station, making transportation and access to attractions very convenient.
Dining
6.0
While the dining experience seemed quiet and pleasant, the pricing could be more competitive, and the ambiance in the room could be improved.
Facilities
8.0
The hotel offered a variety of facilities to enhance the stay, catering to different needs of guests.
Thomas
United States of America, December  2023
6.4/10

I had a pleasant stay at the hotel, with comfortable rooms and a convenient location near the central train station and a shopping mall. However, the service was a bit mixed with helpful and unhelpful aspects. The dining options were basic, but the hotel facilities were adequate.

Rooms
8.0
The rooms were very comfortable with amenities like a kettle and a working space. Although the view was good, I didn't receive replacements for missing items despite asking. The spa area was small without a pool, and there were no bathrobes or extra towels available in the bathroom.
Service
6.0
While I enjoyed my two-day stay, there was an incident where the staff claimed a customer was drunk. However, they made up for it by compensating us with an extra restaurant discount. Unfortunately, they were unhelpful in arranging a city taxi to the airport, pushing us to use the hotel's expensive service.
Location
9.0
The location was great, just five minutes from the central train station and near a large shopping mall. It offered easy access to the city's modern center and various tourist sites.
Dining
5.0
The dining experience was poor with very basic options, definitely not worth the price. The food got boring quickly, and I had to have a service person fix a shower head that was splashing water around.
Facilities
5.0
The facilities were small and utilitarian, lacking a pool in the spa area and bathrobes and extra towels in the bathroom.
Arthur
United Kingdom, December  2023
7.4/10

The hotel offers average rooms that are clean and tidy, perfect for welcoming a group of teenagers. The service is generally good despite a few hiccups, like attempting to clean the room despite the 'Do not disturb' sign. The location is convenient, close to the Central Train station and a variety of dining options. The dining experience could have been improved with a wider selection and more affordable prices.

Rooms
8.0
The rooms are clean and comfortable.
Service
7.0
The service is a mix of pleasant experiences with a slight hiccup in room cleaning. Booking a private chauffeur at a high rate may not be the best value.
Location
9.0
The hotel is conveniently located near the Central Train station with easy access to public transport and shopping options.
Dining
6.0
The dining experience was satisfactory but overpriced, lacking in variety, and missing some key items like fresh fruit and sweets.
Facilities
7.0
The hotel offers standard facilities without any significant drawbacks, providing the essential services guests might need during their stay.
Phil
United Kingdom, December  2023
8.2/10

The hotel is perfectly located near the Palace of Culture and the central station, making it convenient for all our needs. However, the room service for arranging city taxis was unhelpful, leading us to opt for the hotel's significantly more expensive service. Overall, a great stay with some minor drawbacks.

Rooms
8.0
The room was big, comfortable, and had all the necessary facilities like a tea kettle, iron, hairdryer, bathrobe, and slippers. However, it was not ready upon our arrival.
Service
7.0
However, the arrangement for city taxi to the airport was not helpful, forcing us to choose the expensive hotel service.
Location
9.0
The hotel's location was fantastic, being near the Palace of Culture and central station, with easy access to a nearby shopping mall for groceries. The only downside was the disturbance from light during nighttime affecting sleep.
Dining
8.0
The dining experience was great, matching the room's comfort with a comfortable bed, cleanliness, and quiet ambiance. However, the check-in process was slow.
Facilities
9.0
The hotel offered various facilities like room service, car hire, dry cleaning, laundry, shuttle service, paid shuttle service, welcome drink, pet amenities, and tours/ticket assistance.
Friendly staff
Expensive hotel taxi service
Francis
United Kingdom, November  2023
8.4/10

The Le Club Accor Hotel is a convenient choice with great location and excellent dining options. The rooms are clean and comfortable, but some stains were a downside. The service is top-notch with friendly and knowledgeable staff.

Rooms
7.0
The rooms had some stains on the walls that appeared to be male bodily fluids, but were overall clean and decently comfortable.
Service
9.0
The front desk staff, especially Karol, were knowledgeable and very friendly. They provided excellent service.
Location
9.0
The hotel's location is perfect near the Palace of Culture, central station, and a shopping mall across the road, offering convenience for exploring Warsaw.
Dining
9.0
The dining experience at the restaurant was excellent with a big variety for every taste, resembling a five-star quality.
Facilities
8.0
The hotel offers various amenities such as room service, car hire, dry cleaning, and more, enhancing the overall guest experience.
Great location
Stains on walls
Andre
United States of America, November  2023
7.8/10

Upon arrival at 4 pm, the room was not ready, but once settled, it was large, clean, and comfortable, offering a spacious feel. The hotel staff were very friendly and helpful, although they could improve their flexibility and hospitality. The location was excellent, right in front of the big shopping center Zloty Tarasy and close to various public transport options. The dining experience was satisfactory, starting early at 06:30, though the menu was somewhat repetitive. The hotel facilities were well-maintained, catering to a variety of needs.

Rooms
8.0
The room was large, clean, and comfortable, providing a spacious feel.
Service
7.0
The staff were very friendly and helpful, but there were instances of rudeness and lack of cooperation.
Location
9.0
The location was excellent, right in front of the big shopping center Zloty Tarasy and convenient for public transport.
Dining
7.0
The dining was satisfying, reflective of attention to detail and timing, yet somewhat repetitive.
Facilities
8.0
The hotel facilities were well-maintained, offering a variety of services.
Albert
United Kingdom, November  2023
7.8/10

The hotel offers clean and comfortable rooms, with the morning shower being the only minor hiccup during my stay. The service was helpful and accommodating, although some services were a bit pricey. The location is fantastic, just across from a bustling shopping complex, making exploring the city effortless. The dining experience was delicious, with a good variety of dishes available. Overall, a pleasant stay with a few notable highlights and minor drawbacks.

Rooms
8.0
The rooms were super clean and I especially appreciated the tea/coffee set provided. However, my only issue was the morning shower not working on the day of checkout.
Service
7.0
The service was helpful and cooperative, providing all necessary information for a smooth trip. Some additional services were available but at a higher cost compared to local alternatives.
Location
9.0
The hotel's location was incredible, right across from a top shopping complex, close to public transportation options, and easily accessible to various city attractions.
Dining
8.0
The dining experience was delicious, offering a good range of international and local cuisine. The only downside was the limited selection in certain categories.
Facilities
7.0
The hotel provides standard facilities, catering to basic needs for a comfortable stay.
Reginald
United Kingdom, October  2023
8.2/10

The hotel offers spacious and comfortable rooms, a helpful staff, great breakfast, and a prime location next to Central station and various transportation options, shopping centers, and museums. However, some rooms may require renovations, and there is a strong tobacco smell lingering.

Rooms
8.0
The room I stayed in was big and comfortable, providing a pleasant stay.
Service
9.0
The service was excellent, with staff accommodating an early room request, swiftly changing our room, and always being friendly, nice, and professional in handling guest requests.
Location
10.0
The location couldn't be better, being just a stone's throw away from the main railway station and offering easy access to Central Warsaw's attractions and businesses.
Dining
7.0
The dining experience was a bit limited in late-night options and slightly expensive for the available variety, but it offered decent meals overall.
Facilities
7.0
The hotel provides standard facilities, but it would benefit from some updates to enhance the overall guest experience.
James
United States of America, October  2023
7.4/10

My stay at the hotel was quite pleasant overall. The rooms, despite overlooking ongoing roadworks, were exceptional, well-appointed, and had a fresh ambiance. The service, however, lacked hospitality training and was not very cooperative. On the positive side, the location was super convenient, right next to the Central station and Palace of Culture, and the dining options were very good, especially for non-kosher eaters.

Rooms
8.0
The room I booked overlooking roadworks was exceptional, well-appointed, and fresh.
Service
5.0
The service could use some improvement in terms of hospitality training and communication skills, but they did attend to every request from guests.
Location
9.0
The hotel's location is a super strong point, being centrally situated next to the Zloty Tarasy mall and Central Warsaw train station.
Dining
8.0
The dining experience was very good, especially for non-kosher eaters, offering a wide variety of dishes and fresh juices.
Facilities
7.0
The facilities provided were satisfactory and as expected for the price paid.
George
United Kingdom, June  2023
8.8/10

The hotel in Warsaw is clean, comfortable, and offers a good view. The rooms are well-equipped with all necessary amenities. The service is welcoming, and various services are available. The location is unbeatable for access to the old town, central station, and shopping mall. The dining experience is a bit expensive but offers good quality food. Overall, a great value for money option.

Rooms
9.0
The rooms were clean, comfortable, and well-equipped with a kettle, a table with a chair for the computer, and a good view.
Service
8.0
The service was welcoming and various services were available.
Location
10.0
The hotel's location is unbeatable for accessing the old town, central station, and the shopping mall in Warsaw.
Dining
8.0
The dining experience, although a bit expensive, offered good quality food in the Winestone restaurant.
Facilities
9.0
The facilities at the hotel are great and offer good value for money.
Lawrence
United States of America, June  2023
8.6/10

I had a wonderful stay at this hotel. The rooms were spacious and clean, making it a comfortable retreat after a busy day of shopping. The breakfast area offered all the facilities I needed, and the location was especially convenient for transportation and shopping. However, the dining experience could have been better in terms of quality. Overall, a great value for the price.

Rooms
9.0
The rooms were spacious and clean, perfect for relaxing after a day out shopping.
Service
8.0
The staff, from the breakfast team to the reception, were always smiling and helpful, making my stay enjoyable.
Location
10.0
The location of the hotel was excellent, right next to a shopping center and the train station, making it very convenient for getting around.
Dining
7.0
The dining options were varied and suitable for different dietary preferences, although the quality could be improved.
Facilities
I found all the facilities to be well-kept and suitable for my needs during my stay.
Gary
United States of America, June  2023
8.6/10

The hotel is situated perfectly, just in front of a huge shopping center and the central train station. The rooms are always tidy and well-equipped with all the essentials like coffee, tea, and various beverages. However, the disturbance from teenagers playing loud music all night is a downside.

Rooms
8.0
The rooms are always tidy and well presented with various amenities provided. However, noise from teenagers was a disturbance.
Service
9.0
The service was professional and helpful, with staff always smiling and being kind and friendly. However, shouting at the cleaner was a negative experience.
Location
10.0
The location is perfect, right in the center, in front of the biggest shopping mall, making it convenient for shopping and transportation.
Dining
7.0
The dining experience was satisfactory, although there were some issues with slow service and high pricing. However, it saved the day during holiday closures.
Facilities
The hotel offers various facilities like room service, car hire, and shuttle services, enhancing the overall stay.
Central location
Noise disturbances
Simon
United Kingdom, May  2023
8.4/10

The hotel rooms were lovely, very clean, and felt really comfortable, offering plenty of space with comfortable bigger beds. However, the shower did not work on the morning of checking out. The staff was helpful and very cooperative during our stay, even lending us an adaptor. The location was very good, central, and close to Palace of Culture, directly across the road from the biggest shopping mall in Warsaw. The dining experience offered delicious meals with a wide variety of international and Polish cuisine. The facilities were well-maintained and the hotel is near numerous transport options.

Rooms
9.0
The rooms were lovely, very clean, and felt really comfortable with a bath, hairdryer, and small refrigerator.
Service
8.0
The staff was helpful and very cooperative during our stay.
Location
9.0
The location was very good, central, and close to Palace of Culture, directly across the road from the biggest shopping mall in Warsaw.
Dining
8.0
The dining experience was delicious, offering a wide variety of international and Polish cuisine.
Facilities
8.0
The hotel facilities were well-maintained and convenient for guests.
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Rooms and Guests2 Guests, 1 Room